To ensure a productive and respectful learning environment for all our students, we request you to follow the rules and guidelines below while attending online classes conducted by Creatmix.

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1. Enrollment & Access

• Course access will be provided only after full payment confirmation through Razorpay or approved payment methods.

• Each enrollment is non-transferable and meant solely for the registered student.

• Course materials, recordings, and resources are for personal learning use only and must not be shared or resold.

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2. Attendance & Punctuality

• Students are expected to join classes on time and attend all scheduled sessions.

• Missing multiple live sessions without notice may lead to restricted access to group discussions or mentorship.

• Recorded sessions (if available) are provided only for enrolled students to catch up on missed content.

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3. Class Conduct

• Maintain a professional and respectful attitude during live sessions, discussions, or chat interactions.

• Use of abusive, offensive, or disrespectful language towards instructors or fellow learners will result in disciplinary action or removal from the course.

• Participation is encouraged — feel free to ask questions and engage actively.

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4. Use of Materials

• All course content — videos, slides, templates, and assignments — is owned by Creatmix.

• Students are not permitted to record, distribute, or publish any part of the course without written permission.

• Copying or reusing course material for commercial purposes or training others is strictly prohibited.

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5. Technical Requirements

• Students must ensure a stable internet connection, a working laptop or PC, and basic software needed for the course (like Canva, Premiere Pro, etc., depending on the module).

• Creatmix is not responsible for technical disruptions on the student’s device or internet connection.

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6. Communication

• All official communication will be through support@creatmix.in or the assigned course coordinator’s email.

• Students should check their registered email regularly for class links, updates, or announcements.

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7. Certification

• Certificates will be issued only after successful completion of all modules, assignments, and quizzes (if applicable).

• The name on the certificate will be the same as the name used during registration.

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8. Refund & Cancellation

• As mentioned in our Refund Policy, once course access is granted, fees are non-refundable and non-transferable.

• In case of duplicate payments or transaction issues, please reach out to support@creatmix.in within 7 working days for resolution.

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9. Disciplinary Action

• Violation of any rule, misuse of course content, or unethical behavior may lead to immediate termination of access without refund.

• Creatmix reserves the right to suspend or remove participants who disrupt the learning environment.

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10. General Terms

• Creatmix reserves the right to update or modify these rules at any time without prior notice.

• Continued participation after any change constitutes acceptance of the updated rules.